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• How do I make a complaint about my neighbour?
• My neighbour has a dog that barks constantly during the night. What advice can you give me as to how I can resolve this problem?
• How do I make a claim regarding harrassment I am receiving from a neighbour?
• My neighbour has moved out of their property but a family member has remained in the property and is causing a nuisance to neighbours by allowing other persons to reside in the property. They appear to be carrying out illegal activities and I believe drugs may be involved. What can I do?

How do I make a complaint about my neighbour?

If your neighbour is a council tenant then you can contact your neighbourhood housing team. They will investigate your complaint. If your complaint is be found to be justified, then we will take action against the perpetrator.

• Neighbourhood housing teams and estate management officers

My neighbour has a dog that barks constantly during the night. What advice can you give me as to how I can resolve this problem?

A booklet entitled Neighbour Noise Problems, produced by the National Society for Clean Air and Environmental Protection, gives clear information on what you can do.

• Neighbour Noise Problems (PDF) (external site)

The council's Environmental Health department will investigate any problems with noise nuisance, such as loud music. Complaints relating to pets causing a nuisance can be referred to the Dog Warden Service. Both services will investigate complaints received and may take action against any statutory nuisance.

• Dog barking

How do I make a claim regarding harrassment I am receiving from a neighbour?

You should contact your neighbourhood housing team, which is responsible for investigating any complaints of this nature. They will carry out a home visit and will take information about the nature of the harassment.

• Neighbourhood housing teams and estate management officers

You will be asked to keep a record of any future incidents giving details such as time, place, and what actually occurred at that time. The housing officer will investigate these complaints and should they be justified then they will take appropriate action against the offender.

My neighbour has moved out of their property but a family member has remained in the property and is causing a nuisance to neighbours by allowing other persons to reside in the property. They appear to be carrying out illegal activities and I believe drugs may be involved. What can I do?

If you suspect any illegal activities then contact the Police. Your Estate Management Officer should also be informed in order for them to investigate possible abandonment. They will take appropriate legal steps to ensure that the tenancy is ended if it is being illegally occupied.

• Neighbourhood housing teams and estate management officers