Release Date: 19-Sep-2016
If you have questions about a letter you've recently received about monthly rent charges, please read on...
Why have I received a Preliminary Notice?
The Council would like to change the terms of your tenancy agreement. To do that, we have to follow a two stage legal process; firstly issuing a Preliminary Notice.
The Preliminary Notice tells you what we intend to change and gives you an opportunity to give feedback on the proposed changes.
How long do I have to reply?
Responses need to be received by the end of the day on Thursday 6October 2016
How to do I have my say?
You can email us at email@example.com
What happens next?
If the Council decides to go ahead with the changes, you will be served with a notice of variation to your tenancy agreement four weeks before the change is to take place. This notice will also include details of the new monthly rent charge. If we go ahead, we will send the notice out by 2 November 2016
If it is agreed, when will the changes happen?
1 December 2016
Will I have to pay rent on first of every month?
No, you can choose what day of the month you wish to pay, but you must tell us the date. We want you to pay your rent when you are paid or receive your benefits.
What if I want to pay weekly or fortnightly?
We will still allow you to pay every week or two weeks, but we will be encouraging more tenants to pay monthly where appropriate.
I am on Housing Benefit - do I need to do anything?
No, your Housing Benefit will still be paid weekly and will come directly to KNH as it does currently.
I already have a direct debit set up do I need to do anything?
No. If you currently pay by direct debit, whether weekly or monthly, you do not need to do anything.
How will I know what I need to pay if I want to pay weekly, two weekly etc?
You will need to contact us to set up a direct debit and we will tell you how much you need to pay
Will the amount of rent I pay change?
No, a monthly rent charge will not affect the amount of rent due over the course of a year.
However, if you already pay your rent monthly, the amount you pay may be slightly different to what you currently pay because of when your tenancy started or how your rent is calculated. We are now running the rent year from 1 April to 31 March. The rent year previously ran from the first Monday in April until the first Sunday the following April.
If I want to end my tenancy, will I have to do it at the end of the month?
No. Tnancies will still end on a Sunday (you would hand your keys in on the Monday). This can be at any point during the month as long as you have given your four weeks’ notice.
You will not be liable for the full rent charge if your notice ends part way through a month. Your final charge would be based on the days you occupied the property in the month.
Who can I contact if I have more questions
Email us at firstname.lastname@example.org