Identify fault - Drains and wastes

Content owner : housing.direct@kirklees.gov.uk Last updated : 21/06/11

If damage was caused deliberately or accidentally, you may be charged for the work being carried out


diagram showing drains

Drains and wastes
Fault Additional details needed Advice
Drain smelling or blocked
  • Where is the drain?
  • Have you tried to clear it?
  • If blocked - is it overflowing?
  • Is it causing flooding?
  • Try pouring hot soapy water down drain to clear any grease or fat that may have solidified.
  • If it is considered to be an emergency the repair will be carried out by the next day.
Gully blocked (e.g. Kitchen grate) Gully grate broken or missing
  • Where is the gully?
  • Is it dangerous?
None
Waste pipe blocked
  • Where is the blockage?

    • Toilet (is this the only toilet in home)
    • Bath
    • Basin
    • Sink
  • What is causing the blockage?
  • Put personal hygiene items in a bin, avoid letting anything other than loo paper go down.
  • If damage was caused deliberately or by carelessness, you will normally have to pay for the work.
  • If it is considered to be an emergency the repair will be carried out by the next day.
Waste pipe leaking
  • Which waste is it?

    • Toilet
    • Bath
    • Basin
    • Kitchen Sink inside
  • If possible try to contain the leak e.g. place a bowl or bucket under the pipe.
  • Do not use!
  • Use alternative if available
Inspection cover damaged or missing or loose.Inspection chamber blocked
  • Is it on the road?
  • Is it on the pavement?
  • Is it in a garden?
  • Is it on public land?
  • Is it on road?
  • Is it dangerous?
None



In an emergency


  • Call Kirklees Direct, our Repairs Call Centre on 01484 414800, Monday to Friday, 8am to 6pm.
  • When the call centre is closed, call 01484 414850.