If damage was caused deliberately or accidentally, you may be charged for the work being carried out

Garages

Fault	Additional details	Advice
Garage door sticking or jammed Garage door damaged or rotten	Where is the garage? Is the door damaged or rotten? Is the lock broken? What type of door is it? side hung timber up and over metal up and over timber Should a forced entry be made? How did it happen?	If caused by Criminal damage, contact police for a crime number. Possible emergency
Garage door lock broken or lost key	Where is the garage? Is the garage locked at the moment? Is the key lost? What type of door is it? side hung timber up and over metal up and over timber What type of lock is it? Locking handle Hasp and staple Should a forced entry be made?	A charge will be made for the work if the key is lost. Possible emergency
Garage door frame damaged rotten or loose	How did it happen? Where is the garage? What is the extent of the damage? frame loose frame split frame broken	If caused by Criminal damage, contact police for a crime number.

• Repairs and improvements leaflets
• How to report repairs to your home
• Your tenancy agreement repairs
• Repairs that we do
• Repairs that you do