Identify fault - Roofs and chimneys

Content owner : housing.direct@kirklees.gov.uk Last updated : 21/06/11

If damage was caused deliberately or accidentally, you may be charged for the work being carried out


Roofs and chimneys
Fault Additional details needed Advice
Roof leaking
  • Where is the water coming from?
  • How many storeys high is the roof?
  • What type of roof is it?
  • Are electrical fittings getting wet?
  • Can you contain the leak?
  • Are there any connected problems?
  • Turn off electricity if electrical fittings are getting wet.
  • Possible emergency
Roof tiles or slates loose or broken
  • How did it happen?
  • Whereabouts on the roof is the problem?
  • How many storeys high is the roof?
  • What sort of tiles and how many?

    • interlocking tiles
    • plain tiles
    • slates
    • ridge or hip tiles
  • Are the tiles likely to fall?
Possible emergency
Garage or outhouse roof leaking or damaged
  • How did it happen?
  • Where is the garage or outhouse?
  • What type of roof is it?

    • flat
    • corrugated
  • Is it dangerous?
Possible emergency
Chimney pot loose or broken
Chimney with different fittings
  • Is the chimney stack shared with another property?
  • What is the problem?

    • pot or cowl loose
    • terracotta pot broken
    •  "Long Tom" type pot broken
    • gas cowl broken
    • terracotta gas cowl broken
  • Is it dangerous?
Possible emergency
Chimney stack loose or crumbling
  • Is the chimney stack shared with another property?
  • What is the problem?

    • pointing loose on brick
    • pointing loose on stone
    • stack crumbling
  • Is it dangerous?
Possible emergency
Roof boards rotten or damaged
roof showing gutter fascia and barge board
  • Where are the boards?
  • Which boards are affected?

    • fascia
    • soffit
    • bargeboard
None
Fumes from chimney coming into room
  • Is it a gas fire?
  • If solid fuel has chimney been swept recently?
Possible emergency
Flashing leaking or loose
  • Which flashing is affected?
  • What type of flashing is it?

    • valley or apron
    • step flashing
None

In an emergency


  • Call Kirklees Direct, our Repairs Call Centre on 01484 414800, Monday to Friday, 8am to 6pm.
  • When the call centre is closed, call 01484 414850.