Identify fault - Walls and ceilings

Content owner : housing.direct@kirklees.gov.uk Last updated : 21/06/11

If damage was caused deliberately or accidentally, you may be charged for the work being carried out


Walls and ceilings
Fault Additional details needed Advice
Cracks in ceiling or wall plaster
  • Which room?
  • What area is affected?
  • Small crack or large crack?
Request inspection
Ceiling plaster bulging or loose
  • Which room?
  • Is there water leaking from a burst through the roof?
  • Is it dangerous?
  • Make small hole in bulge to release water?
  • If property is a flat and water is coming from upstairs contact your neighbour.
  • If affecting electrics, switch off electric. This is an emergency.
  • If it is dangerous, this is an emergency.
Wall plaster loose or crumbling
  • Which room?
  • What area?
Request inspection
Wall tiles loose cracked broken (inside)
  • What size and colour are the tiles?
  • Where are they?

    • Around bath basin sink shower?
  • How many tiles are affected?

    • more than 5
    • up to 5
None
Plaster vent or air brick damaged

  • Where is the vent
  • What part is damaged?
    • plaster?
    • vent?
    • air brick?
None
Dampness and mould on walls
  • Which room?
  • Is it condensation?
  • Extent of problem?
See advice on Condensation and mould growth and what to do about it.
Brick wall loose or crumbling
  • Where is the wall?
  • What area is affected?
  • What is the problem?
  • Is pointing loose?
  • Are bricks loose or damaged?
  • Is it dangerous?
If it is dangerous, this is an emergency (may only remove the danger).
Stone wall loose or crumbling
  • Where is the wall?
  • What area is affected?
  • Is it dangerous?
If it is dangerous, this is an emergency (may only remove the danger).
Coping loose or missing
  • Where is the coping?
  • Is it shared with another house?
  • What type of coping is it?
  • What length is affected?

    • more than 3m
    • up to 3m
    • 4 inch brick coping
    • 9 inch brick coping
    • concrete coping
    • flag coping loose
    • flag coping missing
    • stone coping loose
    • stone coping missing
    • Is it dangerous?
If it is dangerous, this is an emergency.
Render cracked falling or loose
  • Where is the problem?
  • What area is affected?
None
Cladding boards lifting
  • Where are the boards?
  • How many are affected?
None
Hanging tiles outside loose or damaged
  • Where are the tiles?
  • How many tiles are loose?
  • How many are damaged?
  • Is it dangerous?
If it is dangerous, this is an emergency.

In an emergency


  • Call Kirklees Direct, our Repairs Call Centre on 01484 414800, Monday to Friday, 8am to 6pm.
  • When the call centre is closed, call 01484 414850.